• A 70-person team competently provides you with support services per telephone 365 days a year, 7 days a week and 24 hours a day in 4 languages (G/F/I/E).

• The technical team in the workshop tests both new payment terminals before they are delivered as well as defective payment terminals to make sure they function smoothly after they have been repaired.

• More than 30 service technicians are active daily throughout Switzerland, commissioning payment terminals, as well as providing support and maintenance.
  Specific service packages are needed to activate and operate your payment terminal.

   

One of the four following service packages is needed for the operation of your payment terminal:

• Service package Light
• Comfort service package
• Pro service package
• Pro+ service package

You can find further information in the service brochure.

One of the two following service packages is needed for the activation of your payment terminal:

• Activation service package
• On-site service package

You can find further information in the service brochure.